Questions and answers
How do I contact the bidder?
We provide you with an e-mail form, through which you can establish direct contact with the bidder. You will find the form to the right next to the text of the advertisement. In the reply from the bidder you will find his direct email for further direct contact. Some bidders leave other contact information in their ads, for example the phone number.
How can I change the listing?
You can change all the data of your ad, e.g. title, price, description, image. The link to change your advertisement can be found in the confirmation e-mail, which we send you when the advertisement is published.. If you want to request this email again, click on „My ads“ and then click on „Ads management“. As a registered member, you can manage ads directly through the website, e-mail confirmation is omitted.
Editing the profile
Here you have the opportunity to enter and change your account data. Make sure that you have entered your address information completely. Otherwise, the system will not accept your account data.
How long the ad stays online
Your listings remain 90 days on our website. Within these 90 days, the advertisement can be extended for further ones 90 days. These further 90 days are valid from the day the advertisement is changed. This link is in the e-mail, which was sent to confirm the advertisement. You can also delete the ad ahead of time. You will find the link to delete or continue the advertisement in the confirmation e-mail, which we send you when the advertisement is published.. If you want to request this email again, click on „My ads“ and then click on „Ads management“. As a registered member, you can change, continue, delete ads directly through the website, or reactivate expired ads..
As if my ad is at the top, update the date
With this function, your ad receives today's date. Like an ad that has just been sent, your ad moves up.
I forgot my password
Go to the Reklama5 page and click the link „forgot password“. Enter the email address you used to register on Ad5 here and to which the activation link was sent. You will now receive the new password, with which you will be able to log in as usual. Please do not forget to change and remember the new password well.
Where is my ad??
In the event that your ad does not appear on the website after inclusion, it is possible that the following errors have occurred:
Your listing is currently being scanned or checked by our administrators. This may in some cases lead to a delay of up to 24 hours.
Your ad has been reviewed by our administrators and removed, as it did not comply with our principles and terms. Ads with prohibited content or duplicates may be deleted. But in this case you get an email from us.
You have not placed the ad in the appropriate category and our service has moved it to the correct category. The duration of the advertisement has expired and it has been automatically deleted from the website. If in the following 24 hours after entering the ad, you still haven't received an activation email from us, then either you entered your email incorrectly or we have a technical problem. You can contact us or re-enter your ad.
